Conditions
The following General Terms and Conditions (GTC) apply to all business relationships between you as a customer and Kronoton GmbH. The version of these General Terms and Conditions valid at the time the contract is concluded is decisive. We refer to customers as consumers in accordance with § 13 and §14 of the German Civil Code (BGB).
Our presentation of goods on the Internet or in print media does not constitute an offer, but rather a non-binding invitation to you to order these products from us.
Your order of the desired products via our website (www.hdsx.com), by email (info@hdsx.com), or by telephone (+49 40-68948878-10) is a legally binding offer to conclude a purchase contract. We will confirm receipt of your order immediately. The order confirmation as well as the receipt of a telephone order do not constitute legal acceptance on our part. By sending the goods to you, we accept your offer.
Delivery will be made as soon as possible, depending on the availability of the goods. If ordered items are not available, we will inform you of the next possible delivery date
Unless otherwise agreed, the shipping route and means are left to the seller's discretion. If the goods are shipped to the customer at the customer's request, the risk of accidental loss or accidental deterioration of the goods passes to the customer when they are sent to the customer, or at the latest when they leave the warehouse. This applies regardless of whether the goods are shipped from the place of performance or who bears the freight costs.
If goods are delivered with obvious damage to the packaging or contents, we would ask you to immediately complain about the damage to the shipping company/freight service, refuse acceptance if necessary and contact us as soon as possible so that we can protect our rights against the shipping company/freight service. Please also inform us of hidden defects after they are discovered so that we can contact our supplier. Your warranty rights as our customer remain unaffected.
The purchase price must be paid using the payment method chosen by the buyer. Once your first payment has been credited to our accounts, the ordered products will be sent to you as soon as they are available.
The delivered goods remain our property until all claims have been paid in full
The buyer's warranty rights presuppose that he has properly fulfilled his inspection and complaint obligations pursuant to Section 377 of the German Commercial Code (HGB). We ask that you notify us in writing of any obvious defects in the goods within two weeks of receipt. We grant a warranty of two years from delivery of the goods for new goods purchased from us. In order to avoid legal disputes, you are obliged to make the goods complained about available to us for inspection of the defect before enforcing your warranty claims, either at your premises, by sending them to us or to a third party designated by us, at our discretion. Please contact us by phone on 040/68948878-12 to agree on the next steps. If you refuse to cooperate in this regard, we will be released from our warranty obligation.
Should any provision of these General Terms and Conditions of Delivery and Payment be or become invalid or unenforceable, this shall not affect the validity of the remaining General Terms and Conditions of Delivery and Payment. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Place of jurisdiction is Hamburg 2021 Kronoton GmbH